There is an interesting feature in malaysiakini headed
"M'sian missions going 'overboard' for VIP wives?"
http://www.malaysiakini.com/news/83616
One aspect of this story that is highlighted is that the embassy in London was able to respond by fax within a few hours.
I wonder if the ambassador had to be awakened from his sleep as London is behind Malaysia by a few hours? We have heard of a few stories where even the phone is not answered properly when Malaysians abroad try to call for assistance.
One method I would suggest for all embassy staff to do is to record daily time sheets where the working day and all official duties are recorded in 30-minute segments.
If anything it will definitely improve the efficiency of the embassies and avoid such frivolous claims?
There would be a definite record of such unofficial assistance to those who are struggling to change their life-style.
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